New user unable to login to DataStage client

what I have seen with many new users that they complain about not being able to login to the DataStage client after setup. This could be issue with the access right of UV_USERS file.

Ideally the user information should be automatically stored into UV_USERS file. This file will not have any information in it if the particular user has not got access on the file. Make sure a new user has access to the file and then ask user to try a login.

It is worth checking whether user credentials have been setup properly if a general user credential is not being used. User credentials can be checked by logging into DataStage web console --> user credentials.